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Frequently Asked Questions

Do you have any questions or need help? Contact our Customer Service team via the website chat, email us at community@kuikmeal.com, or call us on (+34) 937 936 662.

Are returns accepted?

We accept exchanges or returns within 7 days of delivery. Exchanges or returns will only be accepted if the products are unopened or damaged.

If you try to log in to your account and cannot remember your password, you can easily change it by clicking “Forgot your password?”. You will then receive an email at the address you provide so that you can reset it.

When you purchase a product, you will receive an email inviting you to share your opinion about the order and the products. We also invite you to leave a Google review.

To use a discount code, add the products you wish to purchase to your shopping cart. In the cart, you will see a section that says “Do you have a discount code?”. Simply enter the code there, and the discount will be applied automatically.

We always provide the full list of ingredients on each product page. Most of our products are gluten-free and low in lactose.

We always provide preparation instructions on each product page. You can also easily find instructions on how to consume it on the product label.